Privacy Policy

Last Updated: March 22, 2025

Introduction

This Privacy Policy describes the types of information Inquisight (“we”, “us”, or “our”) collects, how we use it, and the measures we take to protect your data. It applies to all visitors and users of our services, including our website, mobile applications, and platform, and is governed primarily by Indian law. We also describe rights and protections available to users in the EU (GDPR) and California (CCPA/CPRA).

Information We Collect

Personal Information

We may collect personal information such as: Name, Email address, Phone number, Billing information (e.g., invoicing and payment details)

Company name and role (if you sign up on behalf of a business)

Non-Personal Information

We may also collect non-personal information, including:

Browser type, IP address, Operating system, Device identifiers, Usage data (e.g., pages visited, time spent on site, feature usage), Automatic Data Collection

We use cookies, web beacons, and similar technoogies to gather information automatically to improve and personalize your experience, analyze trends, and administer the site. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

Provide, operate, and improve our services

Process payments and manage billing

Communicate with you about updates, promotions, and support

Personalize your experience and recommendations

Perform research and product development (aggregated/anonymized)

Comply with legal obligations and enforce our terms

How We Share Your Information

We may share your information with:

Service Providers: Third parties who provide services such as payment processing, hosting, analytics, transcription, and customer support.

Legal Authorities: When required to comply with law, regulation, legal process, or to protect our rights, property, or safety.

Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets; users will be notified where required.

Aggregated/De-identified Data: We may share anonymized or aggregated information that does not identify you personally.

We do not sell your personal information to third parties.

Your Choices and Rights

Access and Update: You can access and update your account information through your account settings or by contacting us at support@inquisight.tech.

Opt-Out: You may opt out of receiving marketing emails by following the unsubscribe link in our emails or contacting support@inquisight.tech.

Cookies: Manage or disable cookies through your browser settings; note that disabling cookies may affect functionality.

Delete Data: You may request deletion of your personal data by contacting us at support@inquisight.tech. We will process deletion requests in accordance with applicable law and our data retention obligations.

Rights for EU and California Residents

EU (GDPR): If you are an EU resident, you have rights including access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights, contact us at support@inquisight.tech. We may require information to verify your identity before fulfilling requests.

California (CCPA/CPRA): California residents have rights regarding access to certain personal information, deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. To exercise CCPA/CPRA rights, contact support@inquisight.tech. We will respond in accordance with applicable law.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and applicable legal requirements. If you request deletion, we will remove your personal data except where retention is required by law or legitimate business needs.

Security of Your Information

We implement industry-standard technical and organizational measures to protect your information, including encryption, secure servers, access controls, and regular monitoring. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

Third-Party Services

Our services may include links to third-party websites, integrations, or services. We are not responsible for the privacy practices of those third parties. We recommend that you review their privacy policies before sharing information.

International Users

If you access our services from outside India, your information may be transferred to and processed in India or other countries with different data protection laws. By using our services, you consent to such transfers and processing.

For EU residents, we comply with GDPR where applicable and will honor requests under that framework. For California residents, we comply with CCPA/CPRA where applicable.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected such information, please contact us at support@inquisight.tech.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and indicate the “Last Updated” date at the top. For material changes, we will provide notice on our website or contact you directly where required by law.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@inquisight.tech

Mailing Address: Mumbai, India, 421501

We do not sell your personal information to third parties.