InquiSight provides AI-powered qualitative consumer research for companies in India and beyond. This Privacy Policy explains how we handle personal information in connection with our website, sales conversations, study scoping, participant recruitment, research operations, and client delivery.
1. Information we collect
Depending on how you interact with us, we may collect:
- contact details such as your name, email address, company, phone number, and job title
- study information you share with us, including briefs, target audiences, project goals, and timelines
- participant information needed to recruit or verify respondents for a study
- research outputs such as transcripts, interview recordings, notes, summaries, and insight reports
- basic technical and usage data from our website, including analytics, device data, and browser information
2. How we use information
We use information to operate and improve the service, including to respond to enquiries, scope and run studies, recruit participants, generate reports, maintain security, and improve our workflows.
3. Research data and participant information
Some projects involve personal information from respondents, including audio, video, transcripts, and screener responses. We handle that data only for the purpose of running and delivering the agreed research engagement. Access is limited to people and service providers who need it to perform that work.
4. Sharing
We do not sell personal information. We may share information with trusted service providers that help us host infrastructure, run communications, manage analytics, process study data, or support client delivery. We may also disclose information where required by law or to protect our rights, users, or systems.
5. Retention
We retain information for as long as needed to operate the service, complete research engagements, meet contractual commitments, resolve disputes, and comply with legal or accounting requirements. Retention periods may vary by study type and client agreement.
6. Security
We use reasonable technical and organizational safeguards to protect information from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices
If you want to access, correct, or request deletion of information you have shared with us, contact us and we will review the request in light of our contractual and legal obligations. If you are a participant in a client-sponsored study, we may need to route your request through the relevant client where appropriate.
8. External links
Our website may link to third-party services, including scheduling or analytics tools. Those services operate under their own privacy terms, and we are not responsible for their practices.
9. Updates
We may revise this Privacy Policy from time to time. Material changes will be reflected on this page with an updated effective date.
10. Contact
If you have questions about this policy or about how InquiSight handles data, email raunak.kochar@getinquisight.tech or visit our contact page.